Terms & Conditions

Terms & Conditions (Participant Handbook)

To learn about our policies and procedures please refer to our Participant Handbook (pdf)
clicking here .

It contains information that will be helpful to you during your study at Real Coach. Please use it as a reference and retain it for the duration of your course. Please ensure you read the student handbook prior to enrolment.

If you have any queries not addressed within the handbook, please do not hesitate to contact Real Coach by phoning us on 1300 124 125 click here to contact us via email

Below is a summary of information included in our participant handbook above.

Refund Policy
Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.

Security Policy
When purchasing from Real Coach your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre,  info@realcoach.com.au

Currency
Please note all amounts and transaction are in Australian Dollars (AUD).